I think with all this whoooo-haaaa with the ps3 network going down and stuff that the helpline is in meltdown? Either that or just cannot be arsed. Like myself and I've just popped down and purchased an xbox. So gonna set it up shortly. I will get my ps3 fixed eventually, as I'm the king of modern warfare, haha

But I do love the xbox community, so much more advanced than the PS.