I feel they are so much isolated from the rest of the world which makes them give less importance to what's happening. Technically, there isn't much individuals like Hustini and Andy could do considering how States functions and how things are viewed from there, but I would expect some sympathy and acknowledge the fact that these refugees had two options (fight and most probably die or run) no other choice, and the chances are you're going to run when you have a wife and kids. This is simple to look at really.
Europeans (Russia included) and Americans consider that they have no obligation to have their doors open for refugees (I would somehow understand this if not most of them are involved in the chaos, example: The Lebanese made a mistake to open their doors to the Palestinians refugees 50-60 years ago when our political condition wasn't the best and add to that is the fact that Palestinians refugees came with their arms and were fighting the Israeli's from Lebanese territory) This example is something I would understand if it was the case with the West, but when you are involved in the chaos and the refugees who are running towards you are mostly women and children but still refuse the idea of opening your door to them is nothing but proving how hypocrite one can be. They would probably care more if the dog is slaughtered in China than thousands of civilians.
Andy, Hustini my friends, and others as-well who are isolating themselves from this, your countries have obligations to open their doors for being part of this politically (at least for women and children), Europe (Russia included), States, China, Gulf countries all have obligations.
Anyway, the whole refugee issue could have been solved if the war in Syria was/is put an end to it, again it's simple math, if you are worried about the possibility that couples or tens of the refugees will turn out terrorists ask your governments to stop fueling wars because I am sure no one loves to leave his home or land in a 50$ plastic made boat and risk the lives of his and his family and starve for few days until they have reached a safe soil just to kill people.