This process is a joke, I've been calling all day. The number has been busy the entire time. Sometimes it goes straight to busy, other times it varies between 1, 2 or 3 rings then goes to the busy tone...
I have now ordered the Tessera Del Tifoso (TDT) moments ago even though i'm a foreigner because this phone-in thing is a joke and i want to go to watch the CL in 2019 if possible. Especially since this match seems unlikely to be a reality for me now (the upcoming Man United match).
Hopefully they still send the TDT to me even though I'm from abroad. They better since i already paid and all. The only field i am worried about on the form was Tax Code, where i just put 'N/A'. I guess we will see if it works, otherwise i did everything else required like send a pdf of my ID, Passport Pic and the completed form, after payment.
I hear it will take a long time to arrive even if it does work, and it's annoying to note that i didn't receive a confirmation email about my documents being sent properly. I only received a confirmation email after my payment was processed (this was accompanied by the TDT form to fill out etc.). Apparently i will get a confirmation email when the card begins being produced. Sorry to rant guys, i'm just pissed, this isn't good enough for a club of Juventus' pedigree. Just figured i'd share my experience up til now for others who may be wondering how it all works.
EDIT: I now got a confirmation email (same day, just delayed) saying they received my documents. So this is good. However i've heard the process period will take weeks. Hopefully they don't decline it or need any more info. I Guess we will see..not to mention i already know the shipping will take weeks/months as with the membership. Fingers crossed from here on out.