Administrative cretenism is really one of the few things that makes me want to take a bite out of the table out of fury.
We're moving the 15th of May. I see that we're paying almost 100$ in "entertainment" fee on the first bill that we've been sent. So my hunt to find out which company is providing out there, what sort of deal you get (internet speed & channels) start, so I can call off my existing deal going on with yousee - or move the adress if it's the same company as now.
1. I call the company in charge of the apartments we're moving into. After 30 minutes of waiting, I get some stupid broad (apologies ladies) on the phone, she takes an additional 10 minutes to figure out what company it is, and tells me that the deals with the company are individual and that the fee on the bill is just some sort of estimate they have going for the medium package channels and 20/2 mb internet connection. She also tells me that Yousee is the company they have the deal with, so I need to call them to make sure what package I really do want.
2. I call Yousee, pass on the information that I've been given from the real estate company. The very nice phone guy ( Was expecting to get Sheik on the phone) searches through an entire web of databases (takes him about 15 minutes) and tells me that they do not have any deal, nor have they ever had a deal, with those adresses and that real estate company. I thank him for his help, while getting slightly red in the face and foamy around the mouth.
3. I call the real estate company again, after waiting about 20minutes the same lady picks up the phone. I tell her in a very civilized manner that I just confuckted my business with Yousee and that they have no trace of a deal ever being made on that particular adress. She proceeds to walk away from the phone, presumably to take her anti-retardation medicine, gets back and declares that she really can't help me.
TO FIND OUT WHAT THE DEAL WAS, SHE CALLED UP A DUDE WHO LIVES IN AN ENTIRELY DIFFERENT AREA CODE, ASKED HIM WHAT HE USES AND THEN REPORTED BACK TO ME
She then goes on to say that she can't help me, and that I need to call some maintenance guy in at my adress - oh and adds that he's only opened 12.00 - 12:30, MONDAY AND FRIDAY EVERY WEEK
So, there goes an hour and a half of my life that I'll never get back.
/rant