3. Mutual respect
The key aspect of successful interaction in a community comprising any set of members is respect. All participants, Juve fans or not, want to be respected, regardless of their heritage, geographical location, age, gender, financial situation, political background and culture. That kind of mutual respect is exactly what we wish to achieve. Therefore we ask you to respect other posters, recognize that your point-of-view is not the only possible one, and encourage them to participate in the forums. That way your position will be respected and others will feel comfortable as well.
Should you disagree with someone, respect them for who they are and do not make personal attacks. Imagine yourself in the other person's situation. Surely, you wouldn't like someone attacking you? Keep a cool head in a situation of conflict and keep in mind that the wiser man will step down. If you feel someone is attacking you, stay clear of them. If the problem persists, contact a moderator to solve the problem.
4. Personal attacks
Personal attacks, either in the forums or through the private messaging system shall be reported to your moderator. These situations shall be regarded as serious and the posters involved should expect appropriate measures to be taken against them.
I suppose this is why she got banned. Don't really know whether I agree though. I mean, did she get banned for openly saying she felt Mickhail was retarted? Because IMO you should be allowed to say what you think, no matter how harsh it may be.