So I have bought Juve Premium Membership. As Juve- Sampdoria tickets are on pre-emption I decided to try if and how can I buy them. Unfortunately, if I use my "number of member" from "My Profile" section as the "codice promozionale" I get the following error : 521 - NECESSARIO CODICE PROMOZIONALE. Nel caso sorgessero problemi di natura tecnica non esitare a contattarci.
There's a link to the screenshot of my profile:
https://s12.postimg.org/eacwvvj1p/juve_forumz.png
I see only two codes or numbers there. One is number of member and the other some kind of fanID.
If Juve FAQ's state that I can buy tickets with Pre-emption rights with the information under "my profile" page then why the f*ck I keep having this error? Or which codes or number should I use there then?
Would like to sort this thing out before Juve-Napoli tickets become available. Haven't contacted the Listicket yet. Have contacted Juve but only answer I got this far was that they try to answer me ASAP.
Do you have any suggestions?
TY in advance.