But here I've actually personally met, hung out with, had beers with, and known Dheeraj on multiple occasions -- whereas you haven't. That doesn't necessarily mean I know him better than you, but I would like to believe I have at least as much if not more data points upon which to make such a judgement. And maybe I'm just a naive doe in the woods in your mind about this, but I don't see where you're coming from at all about his "true colors".
The true colors of all humanity is that we carry both good and evil in us, to varying situational degrees. And some of that is affected by our own dissatisfaction with our selves, our lives, or the options we have. But that doesn't mean just because Dheeraj acts polite but gets snappy when trolled means he's a psychopath.