Klin

نحن الروبوتات
May 27, 2009
61,692
I'm not doing fine at all. I have a running nose, been coughing all day and now my throat hurts.

And yes, that actually is my real name, thank you. :D
 

Klin

نحن الروبوتات
May 27, 2009
61,692
Oh it's the same thing, no? :p

Why has it been so quiet lately?
Nah, totally different. A supervisor is the link between the agents and management, answering agents queries, managing rosters, etc. A Manager has all the responsibilities surrounding the Call Center in general.

I miss Rab and Byrone.
 

Kate

Moderator
Feb 7, 2011
18,595
Nah, totally different. A supervisor is the link between the agents and management, answering agents queries, managing rosters, etc. A Manager has all the responsibilities surrounding the Call Center in general.

I miss Rab and Byrone.
Me too. Byrone was everywhere when I started, and has disappeared.

Anyway, I'm off to bed. Have a nice night, K, and a good supervisory day tomorrow :D
 

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