Urgent!!! Martin I need your help again.. (1 Viewer)

[nedved34]

I bought a cd (fake one) of norton anti virus 2005,I had nav2003.so i was trying to install,but it's not working now I lost the old one.I have no clue what to do.
can you help me Martin?do i have to format my Pc?:frown:

 

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[nedved34]

btw, not that the cd is not working, but it's saying that i have to restart the pc and reinstall, everytime i try to install it's being interupted

 

[Martin]

interrupted? the install doesn't finish? It sounds like the cd is damaged..

 

[nedved34]

++ [ originally posted by Martin ] ++
interrupted? the install doesn't finish? It sounds like the cd is damaged..

maybe.I'm not sure. look at the message when i try to install again

 

[nedved34]

I restarted 100 times it's the same.

if I have to install now a NAV, do i have to format the pc first?

 

[Martin]

Can you try and uninstall it? Then reboot and try installing again?

 

[nedved34]

I don't think it is installed,i cheked from control panel,nothing is there except the live update thing.I reboot it and re install same message :frown:

 

[Martin]

I guess it's broken then..

 

[nedved34]

what u mean?

 

[mikhail]

Is there a folder with the name of the programme you're installing already on your C: drive? If nothing else works, you might try deleting that.

 

[nedved34]

++ [ originally posted by mikhail ] ++
Is there a folder with the name of the programme you're installing already on your C: drive? If nothing else works, you might try deleting that.

Probably the old one NAV2003, I didn't uninstall the old one before i install the new one.I will try it again tommorow and tell you if it worked.
thanx for the help

 

[mikhail]

++ [ originally posted by snoop ] ++

Probably the old one NAV2003, I didn't uninstall the old one before i install the new one.I will try it again tommorow and tell you if it worked.
thanx for the help

That might be the problem actually. Uninstall the old one before you do anything else.

 

[Chxta]

If the uninstallation doesn't work, get a 3rd party unistaller (I recommend you try System Mechanic).