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Use the run function in the task manager. Or start menu > run.

If explorer.exe is running already, kill it. Then restart it. :)

Sorry bout my late response but I use Windows so rarely these days that I forget these little things... :D The start menu disappearing is an indication of the desktop going haywire, it happens quite a bit. The process that runs the desktop (start menu, window list, system tray, desktop icons...